From our humble beginnings in California nearly 25 years ago,
Valley's ambitions continue to be centred around four core values
that have served us and our customers so well throughout the years.
All Valley products are subjected to a rigorous quality-control
process, and are designed to adhere to precise manufacturing and
safety standards. As such, every item we offer is backed by a
- Limited Lifetime Warranty for hand tools
- 1 Year Warranty for hydraulics, air, and power tools
With over two decades of worldwide experience, Valley's buying team
has developed strong and stable relationships with manufacturers
across the globe, ensuring you receive the right quality, on time,
every time. It's no wonder we have one of the highest fulfilment
rates in the industry, which in combination with our professional
and efficient operation, ensures your order will arrive exactly as
Not only is our stock constantly available, so is our sales team!
As a Valley customer, you will be automatically assigned two
personalized points of contact. First, you will be met by an
experienced in-field account manager, who will visit as often as
you wish. And when we say experienced, we mean it - all our account
managers have over 20 years of industry wisdom to share with you.
Second, you will obtain an in-house sales assistant who will
support you whenever you require. That means whether there's an
order to process, a question to answer or a problem to solve, one
of our specialized team members will always be available and eager
Probably our most important value is, well, exactly that...value!
It all boils down to one simple rule - we only invest where it
directly benefits our customers. This streamlined approach means we
keep our facilities and processes as basic as possible so that you
don't pay for them in your prices. As part of this, we don't force
inflated retail prices onto you and your customers - that sort of
behaviour doesn't seem to benefit you at all. Nope, no matter how
hard you look, you won't find any recommended retail prices on this
site or in our catalogue. We prefer to focus on keeping costs down,
and on allowing our customers to realize the true value of our
products. We're confident you'll be pleased with what you find.
Want to know more? Contact us and we'll be happy to serve you.